As the owner of SAHAPECT, a distinguished brand under Sahajanand Electricals, operators of the website https://sahapect.com, it is imperative for us to establish clear terms and conditions to ensure a seamless and mutually beneficial transaction process for both parties involved. By engaging in a purchase through our website, you are inherently agreeing to the following terms:

1. General :- We strive to maintain accurate stock counts on our website; however, occasional discrepancies may arise. Should such an instance occur, we will fulfil the available products in your order and promptly communicate with you regarding any back-ordered items. You will have the option to await restocking or receive a refund.

2. Shipping Costs :- As the driving force behind SAHAPECT, our mission is crystal clear: to offer our valued customers hassle-free shipping for domestic orders across India. We strive to ensure that you can enjoy your purchases without the burden of additional shipping costs within the country. For international orders, shipping expenses are to be borne by the buyer, allowing us to maintain our commitment to providing cost-effective solutions while expanding our reach globally.

3. Delivery Terms :-

• Transit Time Domestically: Typically, domestic shipments take 3 – 7 days to reach their destination.
• Dispatch Time: Orders are usually dispatched within 1 business day of payment, operating from Monday to Saturday during standard business hours.
• Change Of Delivery Address: We accommodate address changes before dispatch.
• Items Out Of Stock: Back-ordered items will be dispatched separately once they are restocked.
• Delivery Time Exceeded: If the delivery time surpasses the estimated timeframe, please reach out to us for assistance.
• Damaged or Open Box Shipment: We take measures to ensure parcels are securely packaged, but in the event of damage or tampering, please refrain from accepting the delivery. Contact our customer service for further guidance.

4. Tracking Notifications :- Upon dispatch, customers will receive tracking links/details to monitor the status of their shipments.

5. Parcels Damaged In Transit :- If a parcel arrives damaged, please reject it if possible or contact customer service for assistance.

6. Duties & Taxes :- GST is included in the displayed price of goods.

7. Cancellations :- Orders can be canceled before dispatch. Once dispatched, please refer to our refund policy.

8. Customer Service :- For any inquiries or assistance, please contact us.

These terms are designed to facilitate a smooth and transparent transaction process. Should you have any questions or concerns, please don’t hesitate to reach out to our customer service team.